Get in Touch
Please note our team are receiving high volumes of email enquiries at present, so there may be a delay in our response. If your enquiry is of a stock availability nature, please contact one of our stores by telephone and we can advise you on the latest availability. Thank you for your continued patience.
FREQUENTLY ASKED QUESTIONS
You can contact our friendly team via, live chat, email or by telephone. Details are above
Once we have shipped your order, we will email you confirmation of dispatch along with a tracking number.
If you would like to discuss cancelling or amending an order placed on our website, please send an email to firstname.lastname@example.org, stating your order number and your request and our team will contact you.
We endeavour to ship all items that are in-stock as soon as possible.
You will be sent an email with a tracking number as soon as your order has been dispatched.
Yes, we accept a wide range of Cycle to Work vouchers in-store and we are hoping to offer this online in the future.
If an item has a call before ordering red status, it means the item is out of stock both in our stores and with our supplier. Some of our suppliers do not provide us with a live stock feed so it’s worthwhile calling our sales teams and they can check the stock level manually for you.
Whilst you can submit a prospective Workshop enquiry, we are unable to take bookings online, the best way to check our Workshop availability is to call our stores.
Yes, we offer a range of interest free and interest-bearing finance options. You can find more information on our finance options here