Shipping & Delivery

Shipping Methods

Free Click & Collect

You can collect your order at any of our stores for FREE. Please complete the checkout as normal and select the store where you would like your items to be delivered to. You will be notified when your order is ready for collection in your chosen store via email or text.

Royal Mail 1st Class

FREE for all orders over £50, £3.99 for orders under £50

Used for smaller packages that can usually fit through your letterbox. Orders usually arrive the next working day, although occasionally delays can occur.

Excludes Bikes

Fedex Courier service

£15 Flat Rate

Next Working Day delivery. Used for all bikes, and large, high value and bulky packages ordered prior to a 12pm cut off Monday – Friday. Signature required on delivery. Detailed online tracking information available.

DPD Next Day Delivery

£7.49 Flat Rate

Next Working Day delivery for orders placed prior to a 12pm cut off Monday – Friday. Used for medium sized items where fast delivery is a priority. Detailed online tracking information available.

Door to Door - Home Delivery

Chevin Cycles is proud to offer a reliable and convenient home delivery service, ensuring a seamless experience for our valued customers. Once you place an order for a bike, our dedicated team will personally hand deliver it to your doorstep within a 30-mile radius, saving you the hassle of transportation and allowing you to start enjoying your new ride right away. The delivery cost is calculated after checkout is completed, with prices ranging from £30 to £50 depending on the distance. Rest assured, our delivery service is efficient and timely, providing you with the peace of mind that your purchase will arrive in perfect condition.

How do I track my shipment?

For all items sent via a Signed For or courier service we will provide a you with a tracking number. The tracking number will be sent via an email once your item has been shipped.

For items shipped by FedEx – please visit http://www.fedex.com/gb/ and use the “track domestic shipment” tab to track your item(s).

For items shipped by Royal Mail – Please visit https://www.royalmail.com/track-your-item and enter your tracking number into the tracking reference box to track your item(s).

Non-Arrival

Please note that we will need to wait 21 Days from dispatch before we can investigate the non-arrival of an item sent by Royal Mail Signed For.